Why Should You Add a Hotspot or In-room Wireless Access?
Adding wireless
access in your business gives you the potential to:
Generate an additional source of revenue for your business.
Offer your guests a value-added amenity that today’s travelers are
looking for.
Gain a competitive advantage over your competitors.
Attract and retain new customers!
Hotspots drive revenue by making a stay at your hotel even more
valuable!
Hotel Internet
Services’ operates a powerful web-based application that performs the
arduous back-office tasks necessary to operate and manage public
Internet access services for Hotspots such as:
Billing
Provisioning
Monitoring Services
Authorization and Usage Tracking
SSL
Certificates for Encrypting Information and Providing Authentication
24
x 7 Customer Care for your Guests
Revenue Reporting and User Statistics
Maintenance & Support for both Free and Subscription Hotspots
Hotel Internet
Services simplifies the operation of your Hotspot by doing all the
network management for you, so you can focus on your customer’s other
needs.
The Wi-Fi Hotspot
Industry is a new, rapidly growing market.
Wired Internet
Access Too!
Hotel Internet
Services offers options of wired and/or wireless service throughout
meeting facilities, guestrooms and common areas to fit your specific
requirements. We utilize best-of-breed hardware and software and
manage the entire service.
Customer Support
Services
Hotel Internet
Services’ Support Service works in two layers; first end-user support
for hotel guests is provided by our 24 x 7 call center. The second
layer of support is provided by an HIS Tier Two technician for
troubleshooting or onsite maintenance. The wireless network is
monitored 7 X 24 via SNMP notification over the Internet which allows
our support staff to constantly monitor the network health which
includes bandwidth monitoring as well as equipment monitoring during
peak periods which allows us to make equipment or bandwidth
adjustments.
Supported
Equipment and Operating Systems
HIS systems support
equipment including late model Intel, AMD and Apple Macintosh
equipment running Windows 2000, Windows XP and Mac OS 8, 9 and 10 with
built in or external PCMCIA wireless adapters. External Netgear and
Lynksys wireless Ethernet Adapters may also be supported for those
computers which require an Ethernet connection.
Key Benefits of a
Hotel Internet Service WiFi system are:
No
maintenance required. We'll take care of everything.
Attracts new customers
Builds customer loyalty
Allows concierge, front desk and bell staff to provide an
impressive, complimentary, value added service to patrons.
Gives your guests the opportunity to access information 24 hours a
day, 7 days a week from their guest room, convention or other public
venue.
Guests love having WiFi at their disposal...it's a great way to
increase your level of customer satisfaction.
Purchase & leasing programs
Revenue Share programs available at no cost to you
Already have a
system in place but need maintenance and or 24/7 Customer Support?
HIS has various
maintenance programs to that will allow your business to have a fixed
annual cost on the maintenance and support of your equipment as well
as 24 x 7 call center guest support. Call today to find out how we can
provide your business an economical maintenance and support plan.
For more information
on placing a Hotel Internet Services WiFi System in your
establishment, please call us at 866-265-7575 or
click here to send us an email.
